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  • Writer's pictureEH Lim

Server is busy

Error message:

Server is busy Another user (username) is performing an exclusive database operation (Add Transaction). Click OK to retry once they have finished.

An issue with the network between the client computer and the server may cause the MoneyWorks client not properly disconnect from the MoneyWorks Datacentre server; hence, cause an error of "Server is busy" when try recording a transaction during the next connection.

You can resolve the issue by restarting the server which hosts the MoneyWorks company file (Note: before restarting the server, ensure all users have logged out of MoneyWorks). After reconnected to the Datacentre, check your company file to ensure previous transactions have properly recorded in the system.

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